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    Where is my order?

    Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

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Shipping Policy

You can choose the delivery method during checkout:
 
  • Priority Shipping: $15.95 

         Delivery usually takes 5-7 business days

  • Standard Shipping: $9.99-Free Over $59.00 
    Delivery usually takes 8-15 business days
Please note that the time frame mentioned above doesn't include production time.